Contact
Found a figure that looks wrong? Tell us.
SharpScroll publishes a charge only when an official bank source states it. Sources still change, and a page can go stale between checks. If a number here does not match what your bank publishes, this is the fastest way to get it corrected.
Report a wrong fee figure
The button below opens your email app with the questions already filled in. Answer what you can — the bank’s own page and the exact line you read on it are the two that let a correction be made without guesswork.
- The SharpScroll page you saw it on, and the figure it showed.
- A link to the bank’s own page that states something different. Official bank domains only — a comparison site or a news story cannot be used to change a figure here.
- The exact line as the bank writes it, and the date you read it.
Or write to contact@sharpscroll.com.
What happens to your report
The entry is opened against the bank’s official document — not against the report. A figure on this site is only ever changed to what an official source states, and the source link and the date it was read are published alongside it.
If the bank’s page confirms the change, the charge is corrected and its “last checked” date moves. If the page is ambiguous, or the amount turns out to depend on account type, city or slab, the entry is withheld rather than published at a figure that is only right for some readers.
There is no automatic path from a report to a published number. Every change is read and approved by a person first.
What this page cannot do
- It cannot dispute a charge on your account. SharpScroll is not a bank and has no access to any account.
- It is not financial advice, and no reply should be read as any.
- To challenge a deduction, use your bank’s grievance process and, where applicable, the Reserve Bank – Integrated Ombudsman Scheme, 2021. The charge decoder drafts the letter for you.
Before you write
Two things answer most reports on their own. Every charge entry shows the official source it came from and the date it was last checked — open that link first, because a figure that is older than the bank’s current page is a stale check rather than a wrong reading. And how we check sources explains why some charges you would expect to see are deliberately absent: where a bank’s wording is ambiguous, nothing is published at all.
More about who runs this and what it is for is on the about page.